We have two options for delivery,
1. Direct delivery by our delivery team
2. Delivery by Canada Post
Direct delivery by our delivery team
We offering direct delivery in most of the locations in Greater Toronto area by our delivery team. The delivery speed may vary from few hours to 24 from your order placement which depends on how many orders we received and priority of order placement. Order placed before 10 PM will deliver on next day between 5-10 PM (which depends on the priority of orders, if number of orders exceeded it may deliver on the next day).
Delivery by Canada Post
Order received from locations not include in our direct delivery option will receive the items by our delivery partner Canada Post. Delivery speed will vary 2-5 business days depends on your location. You can track your shipment in any time and also we will send notification. The order placed before 1300 hrs. (1PM) will ship on the next day.
If you cancel the order before 1300 hrs. (1PM) of delivery day we will charge 3 % of gross amount as cancellation fee. If you cancel your order after mentioned time you will be charged 5 % of gross amount for handling & packaging.
How To Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 1 day (15days outside Toronto GTA) of delivery.
2. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned if they are opened
we will add the amount to your wallet same as your purchased amount instead of card/cash return you can use the wallet for your next purchase. We do not refund the original shipping and handling charge that you paid on the order.